Qwest Internet Terms and Conditions

Promotional Pricing: After six months, customers also having Qwest home phone plan will pay the monthly rate for the following speed tiers: $30 for 1.5 Mbps; $35 for 7 Mbps; $40 for 12 Mbps; $50 for 20 Mbps; and $80 for 40 Mbps. These rates are subject to change. Prices for customers without local phone service will be $10 higher. Discount will begin with first full month of billing. Offer cannot be combined with other high-speed Internet promotions or reward cards unless otherwise allowed. Other restrictions may apply. Limited time offer.

Qwest Wi-Fi powered by AT&T Wi-Fi is a complimentary service available only to Qwest High-Speed Internet® subscribers. Access is subject to AT&T Terms of Service and Acceptable Use Policy. Go to qwest.com/wifi to find participating locations and for further details.

Qwest Personal Digital Vault: This is an on-line back-up service for files stored on personal computer and is not designed to be an alternative storage site. Includes 2 GB storage capacity per account at no charge for Qwest High-Speed Internet subscribers. Customer can have more than one account but can only back-up only one computer per account. Each account requires a different e-mail address. Additional capacity available for purchase. Cannot be used for business or other commercial activity. Usage will be monitored and customers may be required to show compliance if storage exceeds 150 GB per account or other non-compliance is indicated. Customers utilizing substantial storage capacity may be required to activate additional accounts at no additional charge. While service will automatically encrypt and protect files, customer may lose this protection when sharing files with others. Service is subject to additional restrictions and Terms of Service agreement. Contact Qwest for complete details.

Qwest High-Speed Internet®: Service not available in all areas. Connection speeds are based on sync rates. Download speeds will be up to 15% lower due to network requirements and may vary for reasons such as customer location, websites accessed, Internet congestion and customer equipment. Fiber-optics exists from the neighborhood terminal to the Internet. Speed tiers of 7 Mbps and lower are provided over fiber optics in selected areas only. Customers qualifying for 7 Mbps speed tier will receive maximum line speeds ranging from 3 to 7 Mbps. Windows Live is compatible with Windows® XP (with Service Pack 2 or greater) Windows Vista® and Windows 7 operating systems. Certain features of Windows Live are not available to Macintosh users. Activation fee applies. Prices exclude taxes, surcharges, and other fees. With approved credit. Requires compatible modem. Subject to additional restrictions and subscriber agreement. Windows Live also requires acceptance of Microsoft terms and conditions. Microsoft, Windows, Windows Live and Windows Vista are trademarks of the Microsoft group of companies.

Qwest @Ease™ plans are available only to Qwest High-Speed Internet® subscribers. Each plan covers one High-Speed Internet line. See the Qwest @Ease Web site at http://www.qwest.com/ease for complete details.

30-Day Guarantee: Available to new subscribers who call Qwest to cancel within first 30 days of service. Refund excludes selected optional charges, such as professional installation. Cancellations within first 30 days will not incur early termination charge.

Qwest High-Speed Internet network reliability based on current network availability statistics.

Microsoft, Windows, Windows Live and Windows Vista are trademarks of the Microsoft group of companies. All other trademarks are owned by Qwest.